Senior Solution Engineer - North America

FlowFuse is hiring a Senior Solution Engineer to support customers across the full lifecycle, from pre-sales discovery and demonstrations through hands-on delivery and solution expansion. The role builds and deploys industrial automation solutions, guides customer adoption, and shares deployment insights with Product and Engineering.

Responsibilities:

• Partner with Account Executives during discovery to understand customer goals and technical environments
• Deliver tailored demos, solution architecture walkthroughs, and lead technical proof-of-concepts (PoCs)
• Help prospects align FlowFuse to their broader industrial and digital transformation goals
• Collaborate on pricing proposals and technical responses to RFPs and security reviews
• Work alongside customer operations, IT, and OT teams to define a focused use case, delivery scope, milestones, and measurable success criteria
• Build and deploy solutions using FlowFuse and Node-RED, connecting industrial data and enterprise systems and developing workflows, integrations, and custom logic where needed
• Carry successful demos and proofs of concept into production use, working with customers to test functionality, validate operational results, and meet security and reliability requirements
• Take ownership of technical delivery within the agreed scope, communicate progress and blockers, and align changes with the customer and Account Executive
• Document solution design, configuration, and custom development; provide training and agree ongoing ownership and support responsibilities with customer teams
• Guide technical onboarding and help customer teams adopt and extend the solutions delivered
• Partner with customers to assess results, resolve blockers, and optimize solution design
• Actively explore and surface additional use cases within the customer organization
• Facilitate roadmap alignment and strategic planning discussions with technical champions
• Deliver ongoing best practices, architecture reviews, and training to ensure long-term success
• Work closely with Product and Engineering to share recurring customer needs, deployment lessons, and reusable components developed in the field
• Help evaluate what should become a supported product capability, a repeatable solution, or customer-specific development, with Product owning roadmap priorities and Engineering guiding technical standards

Requirements:

• 5+ years in Sales Engineering, Solution Engineering, forward deployed engineering, or industrial systems integration
• Deep industry expertise in MES, industrial automation, IIoT, smart manufacturing, or related fields
• Track record of identifying additional solution opportunities within enterprise accounts
• Hands-on experience building and deploying working solutions in customer environments, including integrations, workflow logic, testing, and troubleshooting
• Ability to translate an operational problem into a scoped delivery plan and work with customer teams through deployment, validation, and handover
• Experience with technologies such as Node-RED, MQTT, OPC-UA, SCADA systems, PLCs, or edge computing
• Strong communication skills - comfortable engaging engineers, architects, and executive stakeholders
• High degree of initiative and ability to manage customer relationships across the lifecycle
• Hands-on experience deploying Node-RED at scale
• Familiarity with Unified Namespace or other modern industrial data architectures
• Experience with containerization, cloud (AWS/Azure), or Linux-based edge devices
• Multilingual skills (e.g., German, French, Spanish)