Project Manager

Impartner Software provides a partner relationship management platform. The Project Manager guides enterprise customers through platform implementations, coordinating teams and project delivery while advising clients and aligning deployments with business objectives.

Responsibilities:

• Lead end-to-end implementation projects for enterprise clients, ensuring alignment with business goals and timelines
• Serve as the primary point of contact for customers, managing expectations and providing regular status updates to ensure a positive experience
• Collaborate closely with internal teams—including Product, Sales, and Support—to coordinate resources and resolve challenges proactively
• Develop detailed project plans, timelines, and risk mitigation strategies to ensure successful delivery
• Identify opportunities to optimize processes and recommend best practices to clients
• Communicate complex technical concepts clearly to non-technical stakeholders, enabling informed decision-making
• Monitor project progress, track key metrics, and report on outcomes to leadership and clients
• Act as a mentor to junior project managers or team members, promoting knowledge sharing and collaboration

Requirements:

• Bachelor's degree in business, technology, or a related field (or equivalent professional experience)
• 5+ years of project management experience in enterprise software, technology, or SaaS implementations
• Proven experience managing multiple complex projects simultaneously, with a track record of delivering on time and within scope
• Strong understanding of software implementation lifecycles and technical integrations
• Excellent communication, interpersonal, and stakeholder management skills
• Ability to translate technical concepts for non-technical audiences
• Strong organizational skills, including proficiency with project management tools (e.g., Jira, Trello, MS Project)
• Ability to work independently in a fast-paced, remote environment
• Demonstrated experience leveraging Impartner
• PMP, PMI-ACP, or other project management certifications preferred
• Demonstrated experience managing partner channels preferred