Project Manager and Scrum Master

TekStream Solutions is seeking a Project Manager and Scrum Master to lead its client’s multi-location technology transition. The role owns the master Smartsheet schedule, supports the network team’s Jira and Scrum work, and coordinates hardware procurement and vendors.

Responsibilities:

• Build and maintain the end-to-end project plan in Smartsheet for each site’s transition
• Track all tasks, dates, dependencies, and milestones for the full implementation
• Identify risks, blockers, and schedule slips early, and drive them to resolution
• Provide regular status updates and dashboards to stakeholders and leadership
• Help the network team organize and manage their tasks in Jira, including backlog grooming, boards, and workflows
• Coach the team on Agile practices and facilitate Scrum ceremonies (sprint planning, stand-ups, reviews, retrospectives) as appropriate
• Help the network manager plan and manage their schedule, sequencing work to meet rollout dates
• Monitor network tasks in Jira to confirm they are tracking toward the required dates, and escalate when they are not
• Translate network task data and dates from Jira into the master Smartsheet schedule
• Reconcile the two tools regularly so dates and status are consistent
• Flag any network dates that conflict with the overall implementation timeline
• Determine when hardware must be ordered to meet rollout dates
• Help initiate and expedite hardware orders in coordination with purchasing and IT
• Track orders through shipment and delivery, and flag delays that threaten the schedule
• Schedule and coordinate vendors for on-site work at each restaurant
• Confirm vendor availability, dates, and scope, and manage changes
• Serve as the point of contact for vendors on timing and logistics

Requirements:

• 5+ years of project management experience, with a proven record of delivering technical rollouts (e.g., multi-site hardware/network/software deployments)
• Expert-level proficiency in Smartsheet (schedules, dependencies, dashboards, reports)
• Expert-level proficiency in Jira (boards, workflows, backlog management, reporting)
• Expert-level project management skills (planning, scheduling, risk management, stakeholder management)
• Proficiency as a Scrum Master, with hands-on experience coaching and running Agile teams
• Demonstrated ability to track fine-grained details across many tasks, sites, and parties
• Experience managing hardware procurement and delivery timelines
• Experience coordinating third-party vendors and field schedules
• Excellent written and verbal communication skills, with the ability to work effectively with technical teams, vendors, and leadership
• Experience with restaurant, retail, or other multi-location rollouts
• Familiarity with network infrastructure projects
• PMP, CSM, PSM, or similar certification
• Experience working across multiple regions or time zones