Senior Technical Project Manager- Digital/eCommerce

System One is seeking a Senior Technical Project Manager for one of its clients. The role leads complex digital and e-commerce initiatives, coordinating engineering, product, architecture, and business teams while managing delivery, stakeholders, risks, and executive communications.

Responsibilities:

• Lead the planning, coordination, and execution of complex digital and e commerce initiatives involving multiple application and engineering teams
• Manage project scope, schedules, milestones, dependencies, risks, and deliverables to ensure successful execution
• Translate strategic business objectives into actionable project plans, ensuring alignment between business priorities and technical delivery
• Proactively identify roadblocks, manage competing priorities, and drive resolution of issues that could impact timelines or deliverables
• Establish clear accountability across participating teams and maintain momentum throughout the project lifecycle
• Partner closely with engineering teams, architects, Product Owners, and technical leads to understand solution designs, delivery dependencies, and implementation requirements
• Demonstrate a working understanding of modern digital platforms, including RESTful APIs, backend services, native mobile applications, web applications, and system integrations
• Understand how different application teams and technology components interact to support end to end e commerce experiences
• Work with Product Owners and engineering teams to align features, epics, and user stories with project objectives and delivery timelines
• Provide tactical direction and coordination at the feature or story level when needed to keep delivery on track
• Facilitate technical discussions, clarify ownership across teams, and ensure cross functional dependencies are identified and addressed
• Serve as a key point of contact for client stakeholders, business leaders, and technical delivery teams
• Develop and deliver polished, executive level project updates highlighting progress, accomplishments, risks, decisions, and next steps
• Communicate complex technical information in clear, business focused language appropriate for both technical and non technical audiences
• Build trusted relationships with stakeholders while navigating organizational complexity and competing priorities
• Lead cross functional meetings, facilitate decision making, and drive timely resolution of escalated issues
• Support Agile delivery practices, including sprint planning, backlog refinement, release planning, and cross team coordination
• Utilize Jira and other project management tools to track progress, manage dependencies, and provide delivery visibility
• Partner with Product Owners to ensure feature and epic delivery aligns with business commitments and project milestones
• Identify opportunities to improve delivery processes, team collaboration, and operational efficiency
• Explore the use of AI enabled tools to improve project planning, reporting, risk identification, and overall delivery effectiveness

Requirements:

• 8+ years of project management experience, including leadership of complex, enterprise level technology or digital initiatives
• Demonstrated e commerce experience is required, including delivery of digital commerce platforms, customer facing applications, or related capabilities
• Proven ability to manage large, complex projects involving multiple application teams, cross functional stakeholders, and interdependent technical deliverables
• Strong technical fluency with an understanding of modern application development concepts, including APIs, native mobile development, web applications, backend services, and system integrations
• Experience partnering directly with engineering teams and providing tactical delivery guidance at the feature, epic, or user story level
• Strong understanding of Agile/Scrum methodologies, SDLC practices, and software delivery processes
• Experience managing project risks, dependencies, schedules, deliverables, and stakeholder expectations
• Exceptional written and verbal communication skills, including the ability to deliver polished presentations and project updates to executive leadership
• Demonstrated ability to work independently, navigate ambiguity, influence without direct authority, and drive results in complex organizational environments
• Strong analytical, problem solving, organizational, and stakeholder management skills
• Bachelor's in computer science or related field
• Experience with Jira for Agile project tracking, reporting, and delivery management
• Experience with Apptio or related technology financial management and portfolio planning tools
• Previous experience supporting large scale consumer facing e commerce platforms, digital transformation, or mobile application initiatives
• Familiarity with cloud native applications, microservices, API integrations, and modern enterprise architecture
• Experience coordinating delivery across multiple vendors or geographically distributed engineering teams
• Experience leveraging AI assisted project management tools to improve reporting, planning, documentation, and delivery efficiency
• Project management certifications such as PMP, Certified ScrumMaster (CSM), or SAFe are a plus