Itinerary Customer Service Advisor (Remote)

Triptastic Adventures is seeking a customer service advisor to help clients coordinate personalized reservations and related services. The role involves researching options, confirming arrangements, communicating with clients, and supporting updates and inquiries in a remote environment.

Responsibilities:

• Assist clients with making personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Complete required training and participate in ongoing training

Requirements:

• customer-centered applicants
• a strong work ethic
• detail-oriented
• driven
• multitaskers
• comfortable working independently in a remote environment
• Must be authorized to work in the United States
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone
• Must be at least 18 years of age
• a laptop or desktop PC is also highly recommended