Sales Development Representative

Reach is a modular Merchant of Record helping global sellers expand into new markets while managing tax compliance, fraud, and chargeback liability. The Sales Development Representative will drive research-driven outbound pipeline by engaging cross-border e-commerce decision-makers, qualifying opportunities, booking discovery meetings, and contributing to targeting and messaging improvements.

Responsibilities:

• Prospect and engage decision-makers at cross-border e-commerce brands, including payments and e-commerce leaders, finance and tax leaders, and founders
• Run multi-channel outbound (email, video, LinkedIn, phone) with personalized, evidence-based messaging grounded in real research on each account
• Qualify opportunities against our ICP and book high-quality discovery meetings for Account Executives
• Partner with the Marketing and Partnerships teams to assess and qualify marketing qualified leads (MQLs) and partner qualified leads (PQLs) alongside your own outbound-sourced pipeline
• Maintain accurate CRM hygiene and timely activity logging
• Collaborate with Sales leadership and our GTM team on targeting, messaging, and campaign performance
• Consistently meet or exceed monthly qualified meeting and pipeline targets

Requirements:

• 1 to 3 years of outbound BDR/SDR experience in payments, fintech, e-commerce technology, or SaaS
• Track record of hitting meeting and pipeline targets in a structured outbound environment
• Strong research skills: comfortable using public signals (site traffic, checkout setup, tech stack, funding news) to find and prioritize the right accounts
• Excellent written and verbal communication, including comfort on camera for short personalized video outreach
• Organized, coachable, and competitive, with the discipline to run a defined sequence and the creativity to improve on it
• Familiarity with modern sales tools (CRM, sales engagement platforms, LinkedIn Sales Navigator)
• Interest in cross-border payments, global tax compliance, or the Merchant of Record model