Manager, Marketing Technology

Commvault is the gold standard in cyber resilience, empowering customers to recover from cyberattacks while keeping data safe. The Manager, Marketing Technology oversees the Adobe Solution Suite and field marketing event technology platforms, ensuring their reliability and evolution while collaborating with various teams to enhance marketing execution.

Responsibilities:

• Serve as primary platform administrator for Adobe Marketo Engage, including program architecture, lead lifecycle management, scoring models, smart list governance, and integration health
• Manage Adobe Journey Optimizer (AJO) campaign and journey configuration, ensuring proper audience targeting, channel orchestration, and content personalization in collaboration with campaign teams
• Support Customer Journey Analytics (CJA) data views, workspace setup, and reporting infrastructure in partnership with Marketing Analytics
• Monitor platform performance, maintain technical documentation, and proactively identify and resolve integration or configuration issues across the Adobe stack
• Serve as the internal subject matter expert for Adobe platform capabilities, driving adoption and enabling marketing stakeholders through training and best practice guidance
• Define and maintain a platform roadmap for the Adobe Solution Suite, including capability gaps, consolidation opportunities, and net-new features that advance marketing performance and scalability
• Administer Knak for email and landing page template management, user access, and platform governance in support of field marketing campaign execution
• Manage Splash event technology platform, including event setup, registration configuration, user access, and integration with Marketo and Salesforce (SFDC)
• Partner with the Field Marketing team to ensure both platforms are properly configured, integrated, and optimized to support pipeline-generating programs
• Provide marketing technology support for Commvault’s annual SHIFT user conference, including event registration systems and attendee journey orchestration
• Support roadshow programs with technology setup, registration workflows, lead capture, and post-event data integration back into Marketo and SFDC
• Collaborate with event, demand generation, and marketing operations stakeholders to ensure seamless technology execution before, during, and after events
• Partner with the Digital, Campaign, Field Marketing, and Business Technology teams to maintain integration health across the broader MarTech stack
• Contribute to MarTech governance practices including user access management, platform documentation, change management processes, and vendor relationship support
• Identify opportunities to improve platform efficiency, reduce technical debt, and enhance marketing team self-sufficiency through automation and tooling improvements
• Partner with the Marketing AI Council on the evaluation and enablement of AI features and agentic workflows across the MarTech stack, helping operationalize intelligent automation into day-to-day marketing execution
• Directly manage 1 Marketing Technology Specialist, providing day-to-day direction, workload prioritization, and ongoing performance feedback
• Coach and develop team members through regular 1:1s, goal setting, and skills development aligned to the MarTech roadmap and individual career growth
• Balance hands-on platform work with team leadership, serving as a player/coach who actively contributes to execution while enabling the team to grow in capability and ownership

Requirements:

• Hands-on experience administering Adobe Marketo Engage
• Familiarity with Adobe Experience Platform (AEP), including user management and field mapping
• Experience with event and content marketing platforms such as Knak, Splash, or comparable tools
• Strong understanding of marketing automation, lead management, and campaign execution workflows
• Familiarity with Salesforce (SFDC) CRM and Marketo-SFDC integration patterns
• Ability to manage multiple concurrent platform initiatives with strong attention to detail and project management skills
• Strong communication and stakeholder management skills, with ability to translate technical concepts for non-technical audiences
• 6–8+ years in Marketing Technology, Marketing Operations, or a related technical marketing role, with demonstrated hands-on platform administration experience
• Prior people management experience required; this is a player/coach role that combines direct platform ownership with responsibility for developing and guiding a direct report
• Adobe Marketo Certified Expert (MCE) or equivalent certification preferred
• Experience supporting in-person marketing events from a technology and operations perspective is a plus