Senior Manager - Employee Relations

Nscale is a GPU cloud provider focused on AI, offering high-performance infrastructure for AI startups and large enterprises. The Employee Relations Senior Manager will act as a trusted advisor on workplace conduct and compliance, managing employee relations cases and guiding managers through complex issues.

Responsibilities:

• Serve as the primary point of contact for employee relations matters, managing a caseload of grievances, complaints, conflicts, and disciplinary issues from intake through resolution
• Conduct prompt, thorough, and impartial workplace investigations into allegations of misconduct, harassment, discrimination, retaliation, and policy violations; document findings and recommend appropriate corrective action
• Advise and guide employees and managers on the interpretation and consistent application of company policies, procedures, applicable employment law and with guidance from the employment legal team
• Lead or contribute to organisation‑wide Employee Relations programmes and initiatives, including organisational change, redundancy and transformation activity involving multiple stakeholders
• Coach people managers through performance management, progressive discipline, performance improvement plans (PIPs), and difficult conversations
• Partner with People Partners and leadership to resolve complex, escalated, or high-sensitivity employee issues
• Build manager capability through proactive guidance and training
• Ensure compliance with applicable local employment laws and regulations; monitor legislative changes and update policies and practices accordingly
• Develop, review, and revise People policies and employee relations procedures
• Partner with Legal and outside employment counsel on high-risk matters
• Manage terminations, offboarding, and reductions in force in a legally compliant, consistent, and respectful manner
• Facilitate mediation and conflict-resolution sessions between individuals or teams, working toward durable, fair outcomes
• Identify and address interpersonal or cultural issues before they escalate
• Track, analyze, and report on employee relations trends, metrics, and case outcomes; identify root causes and recommend proactive interventions
• Design and deliver training for managers and employees on topics such as anti-harassment, code of conduct, respectful workplace, and investigation best practices in collaboration with the Compliance team
• Contribute to a positive, inclusive, and engaged workplace culture