NTT DATA North America is a recognized leader in IT and business services, and they are seeking an AI Product Manager to define and deliver AI and GenAI products that address high-value business challenges. The role involves managing the product lifecycle, aligning cross-functional teams, and ensuring the products meet enterprise requirements.
Responsibilities:
- Define product vision, strategy, roadmap, and success metrics for AI and GenAI products across business and enterprise functions
- Identify and prioritize use cases based on value, feasibility, data readiness, risk profile, user impact, and strategic alignment
- Translate business needs into product requirements, user stories, acceptance criteria, operating requirements, and measurable outcomes
- Manage product lifecycle from discovery, experimentation, MVP, pilot, production rollout, adoption, monitoring, and continuous improvement
- Partner with AI engineers, researchers, data teams, architects, UX, risk, compliance, legal, cybersecurity, and business stakeholders
- Define KPIs such as adoption, productivity gain, cost reduction, cycle-time reduction, accuracy, risk reduction, user satisfaction, and operational efficiency
- Ensure AI products include appropriate governance, human oversight, explainability, auditability, and Responsible AI controls
- Drive user adoption through change management, training, communication, feedback loops, and executive reporting
Requirements:
- 7+ of experience of product management
- Experience in product management, digital transformation, AI/ML products, data platforms, enterprise technology, or business transformation
- Strong understanding of AI, GenAI, LLM capabilities, limitations, risks, and enterprise adoption considerations
- Ability to translate business problems into AI-enabled product opportunities and measurable outcomes
- Experience working with engineering, data science, research, architecture, risk, compliance, and business stakeholders
- Strong roadmap management, prioritization, stakeholder engagement, business-case development, and delivery-governance skills
- Banking, financial services, fintech, risk, operations, compliance, customer service, or enterprise productivity background
- Experience delivering AI copilots, knowledge assistants, automation tools, analytics products, AI platforms, or data products
- Familiarity with AI governance, model risk, data privacy, cybersecurity, and Responsible AI requirements