Senior Technical Product Manager – Platform Services

Forge is a technology innovator in the private market, aiming to deliver a richer future through its values of being bold, accountable, and humble. They are seeking a Senior Technical Product Manager to own and evolve core platform and API capabilities, ensuring alignment with company strategy and managing the product vision and roadmap.

Responsibilities:

• Own the product vision and roadmap for core platform APIs and services, ensuring alignment with company strategy, engineering capacity, and partner needs
• Define and evolve API strategies that support current consumers while anticipating future scale, growth, and extensibility
• Lead quarterly and multi-year roadmap planning, balancing reliability, performance, developer experience, and delivery velocity
• Define clear, testable API product requirements in partnership with engineering, including:
• Functional behavior
• Performance expectations
• Backward compatibility standards
• Ensure API documentation is accurate, complete, and usable for both internal and external consumers
• Participate in API design reviews, contributing to:
• Endpoint design
• Naming conventions
• Data contracts
• Partner with engineering to define and track:
• SLAs (Service Level Agreements)
• SLOs (Service Level Objectives)
• Operational KPIs
• Forecast and monitor API consumer growth, including:
• Call volumes
• Usage patterns (MoM, QoQ)
• Identify scaling risks early and drive proactive product decisions
• Serve as the primary product interface for API consumers:
• Internal product teams
• Partners
• External integrators
• Gather and prioritize consumer needs based on real usage patterns
• Clearly communicate platform decisions, tradeoffs, and roadmap updates to both technical and non-technical stakeholders
• Partner closely with engineering, grounding decisions in:
• System design
• Data models
• Technical constraints
• Actively engage with APIs using tools like Postman or curl to:
• Validate functionality
• Support troubleshooting
• Improve user experience
• Contribute to domain modeling, including:
• Entity relationships
• Data ownership boundaries

Requirements:

• 6+ years of product management experience, with strong ownership of technical platform or API-driven products
• Proven experience managing API roadmaps in production environments
• Hands-on experience with API requirements definition
• Hands-on experience with documentation review
• Hands-on experience with API design tradeoffs
• Experience defining and operationalizing SLAs, SLOs, and reliability metrics
• Ability to forecast and manage API usage growth and scaling considerations
• Experience working with diverse API consumer personas and prioritizing competing needs
• Familiarity with API tools (e.g., Postman, curl)
• Strong understanding of domain modeling
• Strong understanding of entity relationships
• Strong understanding of data contracts
• Excellent written and verbal communication skills
• Experience with regulated platforms (e.g., fintech, financial services, data-sensitive systems)
• Experience working with platform infrastructure
• Experience working with identity and security systems
• Experience working with data services teams