Ryder System, Inc. is a transportation and logistics company, and they are seeking a Workday HCM Business Analyst/HRIS Analyst. This role is responsible for maintaining and developing the Workday HCM module, gathering business requirements, troubleshooting issues, and implementing changes to improve processes.
Responsibilities:
- Work with HR business partners and stakeholders to identify needs, conduct analysis, prepares associated business requirements specifications and design documents
- Configure Workday modules to meet business requirements, manage business process changes, or updating system functionality
- Executes mass data changes in core system inclusive of EIB, ensuring a high level of data integrity
- Document procedures, workflows, and system configurations for ongoing reference and training
- Provide support for HRIS including, but not limited to, researching and resolving HRIS problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements
- Provide professional, timely, and accurate responses to inquiries to ensure customer satisfaction while distributing training materials to improve managerial efficiency and effectiveness. Research and proactively solve customer issues
- Assist with system updates, testing, and implementation of new Workday features or modules
- Manage system security, user access, and permissions to ensure data integrity and confidentiality
- Performs other duties as assigned
Requirements:
- Strong analytical and problem solving skills
- Excellent verbal and written communication skills
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Inform, explain, and provide clear instructions
- Work independently and as a member of a team
- Demonstrate a high level of accuracy, even under pressure
- Bachelor's Degree in Bachelor's degree computer science, information technology, human resource management, or other related field
- 3 years or more in in HRIS systems, preferably in Workday HCM
- MS Excel, Word, PowerPoint, Access, and Outlook Advanced
- Experience with Workday HCM Core HR module
- Experience with systems implementation and project management techniques
- Experience with Workday HCM Security
- Experience with Workday HCM Learning module
- Experience with Workday HCM Onboarding/Recruiting module
- Experience with Workday HCM Talent and Performance Management module