Service Sales Account Manager (West)

Hitachi Energy is focused on providing innovative service solutions within the U.S. utility sector. The Service Sales Account Manager will manage and grow a services portfolio, engaging with customers to build account strategies and contribute to go-to-market initiatives.

Responsibilities:

• Contribute to and execute sector growth strategies, identifying accounts where expanded engagement creates measurable value
• Build and maintain a balanced opportunity pipeline, ensuring visibility across short-, mid-, and long-term prospects
• Shape account and sector approaches using customer needs, market trends, and competitive insights
• Run targeted campaigns to win, renew, and grow multi-year service agreements across utility customers
• Collaborate with marketing, business development, and technical teams to refine go-to-market programs
• Balance volume, mix, and profitability priorities across a portfolio of service offerings
• Provide market and competitor study to inform commercial priorities and response strategies
• Negotiate and finalize service agreements that align customer expectations with organizational priorities
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Requirements:

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States
• Bachelor's degree in Electrical Engineering or a related field; MBA preferred
• 8–15 years in sales or marketing, preferably in energy or power systems
• Proven communication and negotiation skills with the ability to build relationships across technical and commercial stakeholders
• Solid understanding of the U.S. utility landscape, including regulatory frameworks and market dynamics
• Experience using Salesforce, Power BI, and Microsoft 365 for planning, reporting, and collaboration
• Ability to travel up to approximately 60% and present to diverse audiences in both in-person and virtual settings
• MBA preferred