Build and maintain strong, long-lasting customer relationships
Be “Stoneridge’s voice” at the customer ensuring that the customer understands our direction, leadership, product pipeline etc
Operating as the lead point of contact for any and all matters specific to account
Identify new business opportunities and collaborate with internal teams to develop strategy on how to best position Stoneridge to win business
Grow current portfolio of business, ensure profitability and identify areas for improvement, for both the customer and Stoneridge
Ensure the timely and successful delivery of Stoneridge solutions, according to customer needs and objectives
Act as “Voice of Customer” in discussions with internal stakeholders; understanding customer needs, technology trends, processes, strategy, decision makers etc
Drive quotation process with support from product line management, ensuring quotes are submitted on time and in a professional manner
Document and track customer open issues
Drive aggressively their resolution with all the other relevant functions (e.g., engineering, operations…)
Drive contract negotiations with support from the Legal team

Bachelor’s degree in Business, Engineering, or related field, required
MBA, preferred
Minimum of 5-7 years Key Account Management/Senior Sales or related experience with a track record of successful performance
Demonstrated experience or capabilities in engineering or technical sales, highly preferred
Executive-Level communication & presentation skills
Extensive experience in team building, coordination, collaboration, and detailed strategy planning and execution, required
Willingness to travel up to 50%, domestic mainly, potential international travel

Key Account Manager – Off-Highway

Key skills