Business Development Representative

Phoebe is modernizing America's home healthcare infrastructure by building AI teammates for home care and home health agencies. The Business Development Representative will own the top of Phoebe's pipeline, conducting research and outreach to qualify and book meetings with agency owners.

Responsibilities:

• Build and maintain target account lists across home care and home health agencies
• Run outbound across email, phone, and LinkedIn to agency owners, administrators, and schedulers
• Qualify inbound leads and route them to the right next step
• Book qualified discovery meetings for the founding GTM team
• Develop a real point of view on the home care market: who buys, who blocks, what they care about, and why
• Test new messaging, sequences, channels, and personas; keep what works and kill what doesn't
• Maintain clean pipeline hygiene in our CRM so we always know where every account stands
• Partner with Sales, Marketing, and Operations to turn outbound learnings into better positioning, content, and product feedback
• Help define what excellent outbound looks like at Phoebe and document it for the next person

Requirements:

• 0-3 years of experience in sales, business development, recruiting, fundraising, or another high-volume outbound role
• Strong work ethic and visible urgency; you make more attempts than people expect
• Comfort on the phone with cold prospects; you can hold a conversation, ask sharp questions, and handle objections
• Strong written communication; your emails sound like a person, not a template
• Curiosity about how businesses actually run; you want to understand the agency operator, not just sell them
• Comfort being measured on activity and outcomes
• High adaptability; you are excited to test, get rejected, and try a different angle the same afternoon
• Willingness to work in the weeds while also improving the system
• Are competitive and want to be measured against a number
• Like the grind of cold outbound and don't need constant external motivation
• Pay close attention to detail (account research, CRM hygiene, follow-through)
• Take feedback well and try the new thing the next day
• Want to learn how to sell from the ground up, not just hit a quota
• Are energized by being early; you'd rather build the playbook than inherit one