Stripe is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet. They are seeking an experienced Growth Product Marketer to define and build compelling user journeys for self-serve customers, focusing on user education, product adoption, and cross-sell/upsell strategies.
Responsibilities:
- Partner with Growth product and engineering teams to understand user journeys, identify friction points and drop-off, and define where marketing content can accelerate activation and adoption
- Develop messaging and content strategy for lifecycle touchpoints — including marketing emails, dashboard modules (Getting Started Modules, Insight Modules), and in-product surfaces — ensuring the right message reaches the right user at the right time
- Own end-to-end execution of growth marketing programs: write briefs, develop copy frameworks, manage legal and compliance review, coordinate with MarTech/MOPS, and ship globally localized campaigns
- Serve as a user advocate — deeply understand our self-serve segments (startups, SMBs, developers) and what motivates them at each stage of their journey. Translate complex product value into clear, compelling narratives that drive action
- Design and run experiments to optimize messaging, targeting, and channel mix. Track results rigorously — CTR, quality scores, activation rates, conversion — and use data to iterate and improve
- Drive cross-sell and upsell programs that help existing users discover and adopt additional Stripe products, using behavioral signals, timing windows, and personalized content
- Work cross-functionally across Growth, Product, PMM, Data Science, Lifecycle Marketing, and external agencies to deliver seamless execution across channels and touchpoints. Manage complex, multi-stakeholder projects with many interdependencies
Requirements:
- 5-7 years of relevant work experience in product marketing, growth marketing, lifecycle marketing, or a related field
- At least 3 years of experience in B2B SaaS or platform environments, ideally working with self-serve or product-led growth motions
- Demonstrated experience developing lifecycle or growth marketing programs — including email, in-product messaging, or onboarding flows — with measurable results
- Track record of working cross-functionally with product, engineering, and data teams to ship growth initiatives
- Strong writing skills with a portfolio of customer-facing content or campaigns
- Experience working with developer or startup audiences
- Familiarity with experimentation frameworks and growth metrics (activation rates, conversion funnels, retention)
- Experience with marketing automation platforms and growth tooling (email platforms, dashboard modules, A/B testing frameworks)
- Background in payments, fintech, or infrastructure platforms
- Experience managing global/localized campaigns across multiple markets