Business Systems Analyst II

Affirm is reinventing credit to make it more honest and friendly, and they are seeking a Business Systems Analyst II to join their Revenue team. In this role, you will be responsible for leading high-impact projects, collaborating with stakeholders to deliver technical solutions, and optimizing business processes to support the company's growth.

Responsibilities:

• Develop requirements to automate and scale core processes; translate needs into user stories and process flows; lead discovery to identify gaps and opportunities
• Own end-to-end requirements lifecycle from intake through delivery and post-launch validation
• Gather and report data on key projects using tools such as, Salesforce, IronClad, and Snowflake to support critical, data-driven decisions across cross-functional initiatives
• Oversee program deliverables, define scope, and manage expectations for successful product migrations
• Lead and execute billing systems initiatives to support diverse product and pricing strategies
• Establish and maintain strong partnerships with cross-functional teams—Sales Operations, IT, Engineering, and Product Development—acting as the primary Point of Contact (POC) for the Business Systems team
• Leverage project management tools (e.g., Jira, Notion) to deliver timely updates on internal projects, product launches, and roadmap progress
• Analyze and optimize business processes, driving continuous improvement initiatives to streamline operations and deliver scalable, system-driven solutions
• Support product launch preparations by engaging in system testing and documentation to ensure thorough enablement readiness
• Document workflows and process enhancements related to quoting, billing, and provisioning systems
• Demonstrate adaptability and influence by learning and collaborating effectively within a remote working environment

Requirements:

• 3+ years of experience with business systems, with a focus on the commerce-to-cash process, complemented by corporate experience and/or a background in systems consulting
• Bachelor's degree in Finance, IT, Business Administration, related field or equivalent experience
• Demonstrated ability to take initiative while collaborating closely with teammates, learning from others, and sharing insights with the broader team
• Proficient in Salesforce (SFDC), Snowflake and other reporting tools
• Strong skills in analytical thinking, problem-solving, and organization
• Skilled in reporting, data analysis, and data visualization
• Knowledgeable in Quote-to-Cash processes and systems
• Extensive cross-functional experience with excellent collaboration skills, capable of working with all levels of management across diverse functional teams
• Able to synthesize and distill complex information, handle ambiguity with ease
• Capable of understanding intricate system architecture where data flows through interconnected systems managed by various teams
• Experienced in system implementations, user acceptance testing, and related documentation
• Exceptional attention to detail and organizational skills, with the ability to manage multiple projects and meet tight deadlines in a fast-paced environment
• Technically adept with a proven ability to quickly learn new technologies