Business Analyst III

V-Soft Consulting Group, Inc. is currently hiring for a Business Analyst III - Remote for their premier client. The role involves interfacing between users and technical staff, assisting in workflow documentation, and performing software requirements analysis to develop business solutions.

Responsibilities:

• Interface between users, technical staff, and project management to drive completion of key project deliverables
• Assist in creating and documenting workflows related to customer journeys
• Perform basic software requirements gathering and analysis related to customer requirements
• Analyze problems and issues, determine impact, and help develop business solutions to remedy the identified issues
• Perform software QA, UAT, & integration testing as needed
• Prepare and distribute clean and precise slide decks for compliance reviews
• Evaluate business processes to uncover areas for improvement, developing, and implementing solutions
• Learn basic configuration changes and how to apply these changes in specific instances
• Conduct personalized software training for customers to facilitate seamless integration/onboarding
• Ability to quantify and prioritize activities. Having the ability to adapt to changing priorities and perform duties with minimal supervision is critical to success in this role

Requirements:

• Experience working in a team-oriented, collaborative environment
• A basic understanding of Jira and the Agile methodology
• Excellent analytical and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with attention to detail
• Able to exercise independent judgment and take action on it
• Strong customer service orientation
• Must have: Project management experience, basic understanding of Jira and the Agile methodology, interested in technology/software and willing to learn