Key skills
SaaSNegotiationAccount Management
About this role
Role Overview
- Reimagine the Partner Experience role by innovating ways to streamline operations, eliminate redundancies, and enhance customer self-service capabilities.
- Exhibit strong negotiation skills to effectively prioritize client requests among technical teams, escalating when necessary.
- Implement high-level strategies to achieve project objectives.
- Maintain client relationships by enhancing service delivery discussions and improving communications.
Requirements
- 2-5 years’ experience in Client Service Delivery/Account Management role in a SaaS industry.
- 2‐5 years’ experience in the administration of Consumer Driven Health (CDH) accounts/Third Party Administrator (TPA) managed benefits/ or Health Plans, preferred.
- Bachelor’s degree or equivalent education and/or work experience.
Benefits
- A flexible work environment
- Competitive salaries, paid vacation, and holidays
- Robust professional development programs
- Comprehensive health, wellness, and financial packages