Personal Wealth Incident Response and Business Continuity Manager

Role Overview

• Leads, coaches, and develops the Personal Wealth Incident Response Team.
• Manages team routines for high-severity incidents, including technology outages and operational disruptions.
• Provides leadership during active events to ensure clear ownership and communication alignment.
• Owns the Personal Wealth Business Continuity program and ensures readiness activities are in place.
• Coordinates across several business areas to stabilize impacts and align leadership on risks and implications.
• Develops executive-ready reporting on incident activity and program health.

Requirements

• Minimum of eight years of related work experience.
• Five years of business contingency or disaster recovery management experience.
• Supervisory experience preferred.
• Undergraduate degree or equivalent combination of training and experience.
• Graduate degree preferred.
• Certified Business Continuity Professional (CBCP) or Master Business Continuity Professional (MBCP) is preferred, Associate Business Continuity Professional (ACBP), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP) is preferred.
• Certified Facilities Manager (CFM) preferred within Facilities Management.

Benefits

• Hybrid working model
• Professional development opportunities
• Health insurance