District Manager

Role Overview

• The successful candidate will be responsible for overseeing the efficient and profitable operation of approximately 10-15 stores.
• Act as a liaison between stores and Support Office working in partnership with Market Managers, Corporate Store Managers, and Business Partners.
• Support a group of store operators on all aspects of store operations including controls, promotional activity, community involvements, store inspections and overall performance.
• Prioritize customer service, engagement and resolve escalated customer concerns.
• Conduct market meetings, deliver training initiatives and inform store operators of directives.
• Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.
• Monitor sales, competitive pricing, sales incentives and promotional programs.
• Execute all security, mystery shop, as well as health and safety programs.
• Comply with all company standards and adhere to government legislation.
• Actively participate in recruitment, selection and development of store operators and corporate managers.
• Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation.
• Responsible for P&L, top line sales achievement and contract execution.
• Communicate all required information and reports through proper channels.
• Contact and control outside services, as required. Follow merchandising programs, store sets, and participate in store renovations. Any special projects, as directed.

Requirements

• Bachelor’s Degree in business, marketing or related field preferred or equivalent combination of post-secondary education and experience.
• Requires a minimum of 3-5 years of management experience with prior success in a retail and/or food services environment.
• Must have demonstrated leadership abilities, superior communication skills and resourcefulness.
• Customer Service oriented, emotionally intelligent with excellent people skills.
• Must be proficient in Microsoft Word, Excel and PowerPoint.
• A current valid driver’s license with a clean abstract is required to operate company vehicle.

Benefits

• Company vehicle
• Medical, Vision, Dental, & Life Insurance/long term disability
• Stock purchase program
• Pension plan
• Performance and incentive bonuses
• Daytime hours and weekly schedule
• Training and professional development
• Employee discount
• Years of service recognition program
• Corporate discount program