Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards.
Oversees the network team providing network services including designing, installing, configuring, and integrating new network technologies.
Manages the resolution of complex issues elevated from Support Center and Technical Services.
Oversees the implementation and maintenance of policies and procedures, system monitoring, and troubleshooting activities.
Participates in the development of short and long term department goals.
Ensures compliance with IT and Information Security policies within the team.
Manages the team responsible for enterprise DDI architectures including authoritative, recursive, and hybrid DNS models.
Provides tactical and strategic leadership for global traffic management (GTM) solutions.
Enforces standards for DNS, DHCP, and IP address management (DDI) resiliency.
Leads the integration of DDI platforms with automation and orchestration tools.

Minimum of ten years related work experience
Network experience preferred
Undergraduate degree in a related field or equivalent combination of training and experience
Graduate degree preferred
Strong working knowledge of DNS architecture, DDI services (DNS, DHCP, IPAM), and enterprise DNS operations.
Management experience governing network platforms for enterprise scale deployments
Experience maintaining global traffic management solutions, including Akamai GTM, and their interaction with enterprise DNS ecosystems
Knowledge of DNS automation, API driven provisioning, and lifecycle management in large scale environments, including understanding of IaC pipelines

Senior Manager, DDI Platform

Key skills