Build and grow a revenue-generating portfolio of agency, affiliate, and solution partners
Source and generate new partnership opportunities via marketplaces, ecosystem listings (e.g., Zendesk, Shopify), outbound outreach, and conferences
Represent Tidio at industry events
Own partner onboarding and activation
Build and deepen long-term partner relationships to drive retention and growth
Track partner performance, referrals, and milestone bonuses
Maintain CRM hygiene and provide regular reporting on partner pipeline and revenue contribution
Coordinate with Finance to validate payouts and ensure accurate commission processing

5+ years of experience in B2B SaaS partnerships
Experience with the Shopify ecosystem
Strong outbound prospecting skills and experience sourcing new partners from scratch
Ability to run commercial discovery calls and persuasive sales presentations
Experience working against revenue targets and managing partner pipeline
Previous experience in representing the company at industry events, conferences, or fairs
Understanding of SaaS metrics (MRR, churn, LTV) and partner performance tracking

Remote work model with flexible hours
Contract options: B2B or Contract of employment (via Deel)
26 days off guaranteed in a year
Great development opportunities – company-supported courses and conferences
Individual work tools—MacBook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs!
Mental well-being program – individual therapy sessions and resources for employees
Sport & wellness benefit or its financial equivalent.
Free access to one of the most popular e-book/audiobook services
Regular social events (company-wide offsites, team events)
Budget for 1:1 English language classes

Senior Partnership Manager

Key skills