Key skills
ShopifySaaSCRMRemote WorkSales
About this role
Role Overview
- Build and grow a revenue-generating portfolio of agency, affiliate, and solution partners
- Source and generate new partnership opportunities via marketplaces, ecosystem listings (e.g., Zendesk, Shopify), outbound outreach, and conferences
- Represent Tidio at industry events
- Own partner onboarding and activation
- Build and deepen long-term partner relationships to drive retention and growth
- Track partner performance, referrals, and milestone bonuses
- Maintain CRM hygiene and provide regular reporting on partner pipeline and revenue contribution
- Coordinate with Finance to validate payouts and ensure accurate commission processing
Requirements
- 3-4 years of experience in B2B SaaS partnerships
- Strong outbound prospecting skills and experience sourcing new partners from scratch
- Ability to run commercial discovery calls and persuasive sales presentations
- Experience working against revenue targets and managing partner pipeline
- Previous experience in representing the company at industry events, conferences, or fairs
- Understanding of SaaS metrics (MRR, churn, LTV) and partner performance tracking
Benefits
- Remote work model with flexible hours
- 26 days off guaranteed in a year
- Great development opportunities – company-supported courses and conferences
- Individual work tools—MacBook Pro, Dell screen, JBL headphones
- Mental well-being program – individual therapy sessions and resources for employees
- Sport & wellness benefit or its financial equivalent
- Free access to one of the most popular e-book/audiobook services
- Regular social events (company-wide offsites, team events)
- Budget for 1:1 English language classes