Implementing, administering, proactive monitoring, maintaining and enhancing the Microsoft Windows server infrastructure
Supporting day-to-day operations of critical Epic application environments
Ensuring the highest degree of systems performance and availability
Installs, configures, administers, manages, monitors, troubleshoots, and optimizes Epic ECSA Components
Provides extensive troubleshooting in installation and configuration of Windows Operating Systems
Supports of Azure Virtual Desktop (AVD) environment as needed
Develops and maintains Standard Operating Procedures in AVD environment
Interfaces with vendors to ensure appropriate resolution during network outages
Develops and implements testing strategies and document results
Participates in special projects as required
Maintains current knowledge of relevant hardware and software applications

5 to 8 years related experience supporting EPIC in ECSA capacity role
5 years of experience in application delivery services including Hypervisors (VMWare 6.X, 8.X), Windows Operating systems, Azure Virtual Desktop administration is a plus, Application configuration and Patch Management
Preferred Qualifications: Epic ECSA110, MyChart, MyChart Mobile, and EpicCare-Link, ECSA115
Associates degree in Software Engineering or Computer Science
Experience with network administration using Active Directory Group Policy Objects as well as systems administration
CCAA 3+ years of experience in healthcare setting
Epic ECSA101, 102 and 105
Epic ECSM
Experience with Azure Virtual Desktop environments

Comprehensive compensation and benefits package supporting mission, vision, and values
Array of programs and services to employees that have distinguished Children’s as a best place to work

Epic Client Server Administrator – ECSA

Key skills