Taking Ownership
Line managing a small team of Health & Wellbeing coaches to deliver high quality lifestyle and wellbeing services.
Conducting team meetings, performance reviews, and development planning.
Monitoring performance, trends and best practice to identify areas of improvement for designated service.
Working Together
Liaising with other internal stakeholders such as the Programme Support team and Health & Wellbeing Managers to ensure efficient coordination of team resources.
Meeting with stakeholders and attending local events to build and strengthen referral pathways.
Being Fair, Open and Honest
Delivering engaging 1:2:1 or group-based health and wellbeing interventions to a caseload of participants either in a face-to-face, remote, or digital setting.

At least 12 months of recent experience of managing teams within a customer focused, target orientated environment.
Experience of promoting/marketing public services to stakeholder / referral partners.
Demonstrative experience of developing productive external stakeholder relationships.
High level of personal organisation and time management skills.
Experience of delivering services within a quality assurance and governance framework.
Ability to establish an effective and appropriate rapport with programme participants who need to achieve and maintain lifestyle changes (e.g. healthy weight, increased physical activity, reduction in alcohol intake).
Willingness and flexibility to travel in order to deliver programmes across designated region.

Health & Wellbeing Coach Manager

Key skills