Collaborates with the Director, Physician Practice Management and physician leadership to maintain an environment that is patient centered
Reviews and analyzes each patient comment and monitors satisfaction scores
Monitors compliance within all AMG wide systems, and all regulatory standards to ensure standards are met and followed
Coordinates, monitors, and audits Clinical Integration, HEDIS, Senior Wellness program, Medical Home Program, and all other health outcome related programs
Assures efficient utilization of staff, supplies and equipment
Develops and formalizes internal operations infrastructure to assure optimal health outcomes, maximum patient satisfaction and economically efficient operations
Works with Purchasing, Supply Chain, Facilities & Finance Department to ensure purchases, including capital purchases, are correctly processed

Bachelor’s degree in healthcare/related field or equivalent
3-5 years management experience
Excellent communication skills
Thorough understanding of components of practice management, including billing/collection/insurance, performance standards, physician concerns, quality assurance, personnel selection and budgetary planning, control & assessment
Ability to supervise professional & non-professional associates & promote staff development through delegation
Ability to work well with a wide variety of professionals at all levels of the health care system
Basic computer skills.

Health and welfare benefits such as medical, dental, vision, life, and Short
and Long-Term Disability
Paid Time Off programs
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Practice Manager – Orthopedics and Sports Medicine

Key skills