Engage with and understand the strategic priorities and OKRs that define programs success.
Translate organizational strategy into clear programs scope, objectives, and business outcomes.
Maintain alignment between programs activity and the strategic priorities that justified investment.
Support investment and prioritization decisions with a clear articulation of expected business outcomes and trade-offs.
Identify dependencies and conflicts across the programs portfolio and escalate where required.
Lead programs delivery with accountability for business outcomes and monitor performance against business value metrics.
Develop integrated plans that account for commercial adoption, migration complexity, and customer impact.
Define, track, and evidence business outcomes post-delivery, including revenue, customer adoption, and operational efficiency.

Proven experience managing complex, cross-functional programs in a commercial business environment.
Demonstrated ability to connect programs delivery to business strategy and measurable outcomes.
Strong stakeholder management and communication skills — comfortable engaging at senior leadership level.
Experience working across product, technology, commercial, and operations functions.
Understanding of go-to-market planning, commercial adoption, and organizational change management.
Familiarity with portfolio management, investment prioritization, and benefits realization.

Health benefits: medical, dental, and vision coverage
Retirement benefits: 401(k) with match and Employee Share Purchase Plan
Wellbeing: wellness platform, Headspace subscription, and Employee Assistance Programs
Insurance: short
and long-term disability, life, accidental death, critical illness, and hospital indemnity
Family benefits: parental leave, adoption, and surrogacy support
Savings accounts: HSA, FSA, dependent care, and commuter benefits
Paid time off, plus volunteer and Employee Resource Group participation days

Business Program Manager

Key skills