Adult Education Policy Program Manager (AER11)

ProSidian Consulting is a management and operations consulting services firm providing tailored solutions across education, human capital, business processes, and other enterprise service areas. The Adult Education Policy Program Manager will lead strategic planning, policy recommendations, program management, stakeholder engagement, research, and logistical support for adult education and literacy reform initiatives supporting the U.S. Department of Education. The role also manages teams, budgets, convenings, client relationships, deliverables, and compliance.

Responsibilities:

• Acquire needed technology and learning materials and coordinate convenings as part of Logistical Support for Adult Education Reform
• Advertise, communicate, and design programs focusing on policy recommendations related to adult education and literacy
• Arrange for needed language translation/interpretation support services for educational materials and events
• Conduct leadership training sessions and develop leadership opportunities client staff, state directors, and Engagement Team Members
• Convene advisors, consultants and stakeholders to advise adult education and literacy including topics such as funding, curriculum content, program design, and teaching methodology
• Create and manage secure on-line document storage/share portals project portals, wiki and workflows
• Create evaluations for adult education and literacy Program convenings which comply with client requirements
• Design, develop and triple the implementation of regional in person and virtual convenings and summits focusing on policy recommendations related to adult education and literacy
• Develop and implement onboarding and orientation plan for Client staff, stakeholders, State Directors, Subject Matter Professionals, and others
• Develop and manage the adult education and literacy Program budget and work plans
• Develop and oversee calendaring and scheduling for trainings, visits, and other events
• Ensure that all ProSidian staff perform at a high level and meeting their goals
• In coordination with ProSidian Engagement Teams, the Adult Education Policy Program Manager will promote and implement an exemplary Logistical Support for Adult Education Reform
• Integrate a customer relationship management and manage quality assurance for client deliverables with 360 degree communication for client stakeholders and activities
• Lead and develop client engagements focusing on policy recommendations related to adult education and literacy ensuring establish financial goals and customer satisfaction
• Maintain confidential client records
• Monitor U.S. education policy and provide support for policy briefings
• Perform other duties as assigned
• Produce PowerPoint presentations and travel to brief high level client stakeholders on progress and status
• Program and Community Relations
• Promote and train cross functional teams in using the On-line document storage/share portals for project transparency and traceability improvements
• Recruit and supervise appropriate personnel (i.e. Facilitators and Subject Matter Experts)
• Responsible for coordinating and managing activities that drive and implement adult education and literacy Policy and policy reform related to US DoEd Logistical Support for Adult Education Reform
• Review all PowerPoint presentations upload to presentation management software
• Staff Operations & Administration
• Standardize and disseminate regional operating procedures, helping to meet HQ goals and objectives, while maintaining cultural and political appropriateness
• Supervise program to ensure compliance with all ProSidian and client requirements
• Supervise, manage, and support Engagement Team including support staff, technical editors, facilitators and Subject Matter Experts (SME)
• Work effectively with ProSidian and Client Management Team focusing on Continuity Of Operations (COOP)
• Work with CLIENT and ProSidian staff to support employee training throughout the organization and on behalf of clients
• Work with HQ and field staff to prepare annual budgets; and see that the department operates within budget guidelines

Requirements:

• A self-starter who is able to learn on the job and multi-task
• Ability to prioritize tasks
• Excellent collaborator and communicator
• Excellent critical thinking skills
• Excellent interpersonal and dispute resolution skills
• Excellent oral and written communication skills, including the ability to conduct outreach, group facilitation, and presentation
• Excellent organizational skills
• Master's degree in related field or equivalent experience
• 5-10 years' experience in the educational field
• Experience using alternative education methods (e.g. popular/participatory education; peer-to-peer learning, inquiry learning; project-based learning)
• Experience in developing policy recommendations related to adult education and literacy
• Experience in program design and management, adult education, and/or workforce development
• Instructional experience within a secondary, community-based organization, or college setting
• Demonstrated success in effective management and supervision of staff
• Computer skills including Microsoft Office suite and Google Apps
• Financial management and budgeting for a nonprofit organization
• Ability to initiate, develop and maintain mutually beneficial client relationships
• Ability to respond to inquiries from internal and external clients
• Must be able to interact and communicate with clients at all levels (e.g. internal and external)
• Must have high level of analytical skills
• Must have knowledge of a variety of computer software applications including but not limited to, Microsoft Office Applications
• Ability to multi-task and pay close attention to detail
• Excellent analytical, organizational and time management skills
• Strong communication skills, both oral and written
• U.S. Citizenship Required - You must be a United States Citizen
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• Teamwork – ability to foster teamwork collaboratively as a participant and effectively as a team leader
• Leadership – the ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams
• Judgment – exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications
• Organization – the ability to manage projects and actions and prioritize tasks
• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary
• Willingness - to constantly learn, share, and grow and to view the world as their classroom