Learning and Development Trainer

Role Overview

• Develop, coordinate, and facilitate employee training programs for all City departments.
• Design and deliver instructor-led, virtual, and blended learning experiences.
• Assess organizational training needs through surveys, interviews, performance evaluations, and workforce data.
• Develop training materials, presentations, job aids, manuals, and learning resources.
• Coordinate leadership and supervisory development programs.
• Maintain annual training calendars and employee training records.
• Monitor compliance training requirements and assist departments in meeting mandatory training obligations.
• Evaluate training effectiveness through participant feedback, assessments, and performance outcomes.
• Support succession planning and workforce development initiatives.
• Collaborate with department leaders to identify skill gaps and create employee development plans.
• Assist in the implementation and administration of learning management systems (LMS) and online learning platforms.
• Research industry trends and best practices in employee learning and organizational development.
• Prepare reports and metrics regarding training participation, completion rates, and program effectiveness.
• Support employee engagement, culture-building, and organizational development initiatives.
• Facilitate workshops, seminars, leadership academies, and professional development programs.
• Perform other related duties as assigned.

Requirements

• Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, Public Administration, Communications, or a related field.
• 3 to 5 years of progressively responsible experience in training, learning and development, organizational development, human resources, or a related field.
• Experience designing, developing, and facilitating employee training programs.
• Experience creating training materials, presentations, and learning resources.
• Experience utilizing adult learning principles and instructional design methodologies.
• Preferred: Experience working in local government, public sector organizations, or similarly complex organizations.
• Preferred: Experience implementing or administering a Learning Management System (LMS).
• Preferred: Certification such as: Certified Professional in Talent Development (CPTD), Certified Training and Development Professional (CTDP).