Director, Enterprise PMO – Digital & Data

Role Overview

• The Director, EPMO – Digital & Data is an enterprise leader that sits within the Enterprise Program Management Office.
• This role leads a portfolio of Digital and Data initiatives across Wealth Management, Retirement and Employee Benefits business lines.
• Projects include Voya’s B2C Digital Transformation, AI Innovation Office’s product pipeline and the AI platform capabilities being built within Digital & Wealth Management Technology.
• This role is responsible for ensuring alignment between enterprise strategy, investment, and execution while driving disciplined delivery, transparency, and measurable business outcomes across the portfolio.
• It requires a well-seasoned program and/or portfolio management and people leader with a strong enterprise mindset, executive presence, and the ability to lead through influence in a fast-paced, highly matrixed, and regulated environment.
• The effectiveness of this role depends on building trust with technology leadership while maintaining independence to represent the business’s interests, even when that means raising uncomfortable questions about delivery risk or outcome quality.
• This role combines program management discipline with enough AI literacy to ask the right questions, possess enough retirement and wealth management domain knowledge to evaluate whether program outcomes matter for participants and advisors, and the organizational credibility to hold technology, business, and risk functions accountable to shared commitments without direct authority over any of them.

Requirements

• 10+ years of progressive program & portfolio management within the wealth management or financial services sectors, with a focus on digital, data & AI strategic initiatives.
• Worked in top-tier Consulting firms with experience managing large and complex transformation initiatives is a plus.
• Data literacy: Understand data quality, lineage, governance, and how data supports decisions.
• AI literacy for governance: understands LLM integration, generative AI, agentic systems, automation, model evaluation, and data pipeline concepts at a depth sufficient to manage credibly — not to build, but to manage with informed judgment.
• Demonstrated success implementing portfolio governance , planning cadences, and investment prioritization frameworks.
• Agile and iterative delivery: Be comfortable with evolving scope, incremental releases, and rapid reprioritization as well as release planning, dependency management, and integrated roadmaps.
• Proven ability to influence senior stakeholders without direct authority , balancing business outcomes and technology feasibility.
• Highly collaborative and effective partner; ability to effect change in a matrix managed geographically dispersed environment.
• Ability to thrive in a fast-paced , dynamic environment and manage multiple projects simultaneously.
• Strategic thinking mindset with a strong analytical capability and attention to detail.
• Strong problem-solving and critical thinking skills , with the ability to navigate ambiguity.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year