Commissioning and maintenance of our heat pumps at end customers and plant operators
Service-oriented consultation for our customers and heating contractors, by phone and on-site, to ensure customer satisfaction
Supporting your colleagues in the technical field service across an extended radius of your service area
Taking on on-call duty with the aim of providing our customers with the fastest possible assistance

Completed vocational training in a relevant field, e.g. sanitary/heating/air-conditioning (SHK) plant mechanic, refrigeration mechatronics technician, electrician for energy and building technology, or electrician/electrical installer; ideally further training as a master craftsman or technician
Professional experience in customer service, e.g. in heating systems, refrigeration or HVAC technology
Possession of a refrigerant handling certificate (Category 1); Category 2 is an advantage
Valid driver's license class B
Good spoken and written German

Ready, set, go: Your working day starts and ends at your home
Optimal equipment: Save the trip to the sales branch — your company vehicle will be stocked on-site with the necessary materials for your service calls
Mobility and technology: In addition to a fully equipped Mercedes‑Benz company vehicle, you will also receive a modern company mobile phone
Health: We promote wellbeing with our health program for employees and their families
Discounts: Benefit from attractive offers for numerous brands and services through “Corporate Benefits”
Pension provision: Plan ahead with our company pension scheme
Vacation: At Viessmann Climate Solutions you receive 30 days of paid vacation per year

Service Technician – Field Service

Key skills