Key skills
MentoringCommunication
About this role
Role Overview
- You develop the logic behind the forum — which categories do we need? How can we use tags effectively?
- You turn “dry” FAQs, tickets and documentation into engaging, helpful forum posts
- You design moderation guidelines and role concepts so our users feel comfortable
- You document your work so the forum can continue to grow successfully after your internship
Requirements
- You are a currently enrolled student (e.g., Communication Studies, Business Administration, Media Informatics, or Technical Writing)
- You have strong written German skills (C1 level)
- Experience with CMS or Discourse is a plus — if not, we will teach you
- You enjoy working independently
- You have an eye for detail and enjoy bringing structure to complex information
Benefits
- In-depth insights and opportunities to shape projects within an established software company
- Tasks aligned with your interests that support your professional development
- Flexible working hours
- Option to work from home
- Direct mentoring from our IT department and the managing director
- We cover your monthly commuting costs to work