Enterprise Account Manager – Client-Facing, Enterprise-Level Experience Required

Role Overview

• Serve as the primary point of contact for enterprise-level client accounts
• Manage and grow long-term client relationships with a focus on retention and expansion
• Lead virtual client meetings, reviews, and presentations with senior stakeholders
• Identify upsell and cross-sell opportunities within existing accounts
• Act as a trusted advisor by understanding client goals, challenges, and success metrics
• Collaborate with internal teams to ensure seamless delivery and client satisfaction
• Maintain accurate account documentation, forecasts, and reporting in CRM systems

Requirements

• Proven experience as an Account Manager handling enterprise or high-value client accounts
• Demonstrated success managing long-term, client-facing relationships at a senior level
• Prior remote work experience is non-negotiable, including fluency with remote collaboration tools (e.g., Slack, Zoom, Google Workspace, CRM platforms); candidates must have ideally worked with US or UK-based companies—applications without this experience will not be considered
• Exceptional verbal communication skills with a confident, professional on-camera presence
• Ability to engage, influence, and build trust with senior and executive-level stakeholders
• Highly self-motivated, reliable, and capable of working independently in a remote environment

Benefits

• Health insurance
• Paid time off
• Remote work options