Build strong understanding of assigned customers and their marketplaces through a broad range of information sources
Actively solicits existing and potential new customers to gain commitment to our services
Lead all new business development activities inside assigned accounts, through proposal and negotiation, culminating in new contract agreements and “program” accounts
Develop and manage efficient account development plan; track progress against key account development milestones; report out progress in regularly scheduled account review sessions
Prepares call plans to effectively manage time spent with customers for maximum sales impact while minimizing sales acquisition costs
Ensures that any major conflicts with customers around customer service level and billing issues are resolved
Calls on all customers and conduct account reviews on major customers on an ongoing basis
Ensure effective cross-divisional and global coordination with applicable stakeholders
Provides realistic sales forecasts to management and communicates any significant changes or developments in a proactive and timely manner
Ensures that sales pipeline is filled with opportunities at various stages of sales cycle

Education: Bachelor degree
Years of Experience: > 5-6 yrs of direct sales experience in relevant industry, working experience in healthcare or pharmaceutical industry is preferred
Knowledge: Preferred knowledge in Clinical service industry, Clinical Study or CRO/CDMO industry, supply chain management
Competency: Strong communication skills in Chinese and reading and writing skills in business English, presentation skills, influencing skills, drive for results, ability to work independently and as a team member. Ability to work in complex, matrix environment with clients and internally at Thermo Fisher Scientific

Business Development Manager

Key skills