Forward Deployed Engineer

LiveKit is building the infrastructure layer for the agentic era of computing, providing a platform for developers to build, deploy, scale, and observe AI agents. The Forward Deployed Engineer will work directly with customer engineering teams to design, implement, debug, and scale real-time communication and voice AI applications, while partnering with Product and Engineering to improve the platform.

Responsibilities:

• Work directly (remotely or on-site when necessary) with customer engineering teams to design and implement real-time applications built on LiveKit
• Design scalable architectures for voice AI, real-time media, and developer platform use cases
• Build prototype integrations, reference implementations, and sample applications to accelerate customer development
• Help customers navigate SDKs, APIs, infrastructure, and deployment strategies for production systems
• Debug and troubleshoot complex technical issues in production environments
• Lead technical workshops and architecture sessions with developers and product teams
• Translate customer needs into technical insights that inform product and platform development
• Partner with Product and Engineering to improve developer experience, documentation, and tooling
• Contribute code, examples, or improvements to LiveKit's open-source ecosystem when helpful
• Act as a trusted advisor helping customers successfully launch and scale applications on LiveKit

Requirements:

• • are obsessed with helping developers succeed
• • are known as the go-to person for solving tricky technical issues
• • work hard and can move fast without sacrificing quality
• • care deeply about polish, detail, and clear communication
• • are a fast learner, frequently picking up new tools, systems, and skills
• • Strong engineering background with 7+ years of experience in backend or infrastructure engineering
• • Proficient in one or more programming languages such as Go, Python, Node, Rust, or C++
• • Comfortable working across APIs, SDKs, distributed systems, and cloud infrastructure
• • Experience building or integrating developer platforms or real-time systems
• • Able to quickly understand complex systems and debug issues in real-world environments
• • Strong communicator who can collaborate directly with customer engineering teams and internal product teams
• • Comfortable operating in fast-paced, low-process environments where ownership and initiative matter
• • Excited to work hands-on with customers solving complex technical implementation challenges
• • Experience with WebRTC, real-time media systems, or telephony/SIP infrastructure
• • Familiarity with voice AI, conversational agents, or AI infrastructure
• • Experience working in customer-facing engineering roles such as Solutions Engineer, Field Engineer, or Forward Deployed Engineer
• • Experience contributing to open-source projects or developer ecosystems
• • Previous experience building with or integrating LiveKit