Sales Engineer

Pantheon is a WebOps Platform that powers over 300,000 sites for various customers. The Sales Engineer will partner with Sales Account Teams to demonstrate the value of the Pantheon platform, lead technical aspects of the sales cycle, and act as a trusted advisor to prospects and customers.

Responsibilities:

• Partner effectively with Account Executives to uncover customer needs and map solutions to business outcomes in a fast-paced, high-growth environment
• Deliver customized product demonstrations and technical presentations (remote and on-site) that clearly communicate technical value and business impact
• Lead discovery sessions to understand customer requirements and technical environments
• Identify, surface, and resolve technical blockers throughout the sales cycle
• Complete RFPs, RFIs, and security/technical questionnaires in support of procurement processes
• Clearly articulate ROI and technical value to both technical and non-technical stakeholders
• Collaborate cross-functionally with Product, Engineering, Marketing, and Customer teams to influence platform direction and customer experience
• Secure the technical win for assigned opportunities
• Develop and maintain subject matter expertise in key technical areas, particularly modern web infrastructure and composable architectures
• Contribute to internal enablement by sharing customer insights, field learnings, and best practices across teams
• Operate in a learning-oriented environment with opportunities to grow technical depth, product expertise, and cross-functional influence

Requirements:

• 2–3 years of Sales Engineering or equivalent customer-facing technical experience
• Bachelor's degree or equivalent practical experience
• Strong technical curiosity and a continuous learning mindset
• Experience with web infrastructure and modern web platforms
• Domain familiarity with Drupal, WordPress, or Next.js
• Strong communication and interpersonal skills with a collaborative, team-first approach
• Ability to thrive in a fast-paced, high-growth environment
• Proven ability to translate technical concepts into business value
• Deep experience with Next.js or other modern Javascript web frameworks
• Experience with headless/decoupled architectures
• Contributions to open source projects (especially WordPress, Drupal, or Next.js ecosystems)