Senior Salesforce Business Analyst/Scrum Master

Rialtes is hiring a Senior Salesforce Business Analyst/Scrum Master to lead implementation of cloud-based Salesforce solutions across the software development life cycle. The role analyzes user and business needs, defines requirements and user stories, and supports solution design, testing, training, adoption, and project delivery.

Responsibilities:

• Consult with end-users to analyze and understand user needs, objectives, desired features, and input and output requirements
• Lead Salesforce development projects from conceptualization to implementation
• Understand the impact a process change might have on the system and be able to guide process definitions accordingly
• Gather, organize, and document business requirements and process definition outlines and flows in shareable, actionable, standardized formats
• Define, document and groom user stories and business processes
• Contribute to solution designs, testing plans and execution, as well as the training, troubleshooting, and project management aspects of addressing business and operational needs
• Execute a plan to improve the user experience, promote adoption, and monitor and improve policies and compliance
• Other projects and responsibilities may be added at the manager’s discretion

Requirements:

• Salesforce Certified Administrator
• 4+ years Salesforce experience with technical aptitude, business analysis skills, and demonstrated leadership experience
• Demonstrated capability roadmap and enterprise-level service-oriented architecture articulation and implementation skills
• Demonstrated ability to understand and represent business objectives and requirements and convert them into solution designs
• Experience managing expectations when balancing alternatives against business and financial constraints
• Experience in Agile (Scrum) project methodologies and development practices, particularly sprint planning and assessment, and test-driven development and continuous integration
• Experience managing a project or serving as a project team lead on the implementation of an enterprise system
• Received 100% business sign-off on user stories/requirements prior to start of development sprints
• Excellent verbal and written communication skills
• Ability to communicate with employees at all levels of the organization
• Strong knowledge and understanding of both state and federal employment laws
• Excellent interpersonal skills
• Excellent presentation and facilitation skills
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities
• Proficient in Microsoft Office Suite