Intelligent Automation Business Analyst

Lynch Consultants is seeking an Intelligent Automation Business Analyst to support the Office of the Secretary of War. The role focuses on understanding customer challenges, identifying automation opportunities, translating needs into requirements, and supporting the design and delivery of intelligent automation solutions.

Responsibilities:

• Direct customer-facing experience in a discovery capacity to understand customer challenges and identify potential opportunities while building customer relationships
• Defining, documenting, and analyzing user requirements; leading client meetings, facilitating UAT, and conducting training
• Experience writing Process Design Documents (PDDs) and working with developers to validate Solution Design Documents (SDDs)

Requirements:

• a bachelor's degree in Computer Science or a related field
• 5+ years ofexperience as a **Business Analyst,**including at least 2 years supporting RPA projects.
• experience with Software Development Lifecycle methodologies, deliverables, and controls
• direct customer-facing experience in a discovery capacity to understand customer challenges and identify potential opportunities while building customer relationships
• well-rounded technology consulting experience, including defining, documenting, and analyzing user requirements; leading client meetings, facilitating UAT, and conducting training
• experience with Jira.
• a U.S. citizen.
• an active Federal Secret security clearance
• Able to explain difficult concepts to non-technical users
• Proven ability to understand and translate vague client requests into buildable requirements and identifying potential opportunities
• Strong written and verbal communication skills that translate well into requirements baselines that both technical experts and business owners can understand
• Experience writing Process Design Documents (PDDs) and working with developers to validate Solution Design Documents (SDDs)
• Excellent customer service, facilitation, and stakeholder-management skills
• Understanding of UiPath components (**Studio, Orchestrator, Queues, attended/unattended bots)
• Relevant DoD experience (DISA, Air Force, Army preferred)
• UiPath Business Analyst Certification or UiPath Automation Business Analyst training
• Experience with process mining tools (e.g., UiPath Process Mining, Task Mining)
• ServiceNow experience
• Familiarity with API integrations, workflow tools, or digital transformation initiatives.
• Experience in enterprise-level RPA programs, including governance, scaling, and COE structures.
• General understanding of financial management (financial operations, internal control, risk management, etc.) in a federal environment