Payrate: $78.00 - $82.00/hr.

Summary:
We're seeking an experienced Program Manager to join our Incentive Program GTM team. In this role, you'll own large, cross-functional programs from concept through activation — partnering with Compliance, Marketing, Sales, Partnerships, and Legal to keep complex, multi-workstream initiatives on track and land them on time.
This role leads large cross-functional projects that span multiple advertiser and 3P incentive programs. Near-term work includes moving incentive allocation from static, rule-based models toward real-time, data-driven allocation, and bringing partner-facing request and tracking workflows onto a self-service platform. You will own the cross-team timeline for these projects, integrate deliverables arriving from separate engineering, data and operations teams into something that works end to end, and hold stakeholder alignment at the project level, driving decisions to closure with minimal supervision.
Success in this role calls for strong program management fundamentals, excellent written and verbal communication, and the ability to drive results through influence rather than authority. Familiarity with the digital advertising industry, working knowledge of Company's family of apps, and an analytical background are all a plus.

Responsibilities:

Own and drive key program milestones end to end, partnering with XFN stakeholders to keep deliverables and launches on track
Build and maintain the working relationships delivery depends on across engineering, data science, data engineering, product, operations, sales and legal partners
Develop the internal and external communications, reports, and collateral required for successful program activation
Serve as the operational backbone for program activation — owning meeting cadences, process design, and documentation
Use data to build progress reporting, including status updates and readouts for executive leadership
Manage inbound from internal stakeholders, triaging questions and escalations to resolution
Own the cross-team timeline for assigned projects: hold the critical path, surface slippage before it reaches a launch commitment, and drive re-sequencing decisions when dependencies move
Own delivery integration — where a project depends on work from several teams, make the pieces fit: reconcile interfaces and assumptions, confirm each hand-off is usable by the team receiving it, and close the gaps nobody owns
Hold stakeholder alignment at the project level: keep decisions, trade-offs and open questions visible to the teams affected, and bring disagreements to resolution rather than carrying them
Performance Evaluation
Performance in this role will be assessed against these areas:
Program management — ability to plan, run, and land large, complex programs on time and at quality
Communication — clear, concise written and verbal communication tailored to the audience, including leadership
Cross-functional delivery — ability to deliver outcomes in partnership with XFN teams, building alignment across differing priorities
Analytical rigor and documentation — pulling and analyzing data, surfacing issues and insights, and maintaining clear, durable documentation
Delivery integration — evidence that work from multiple teams was brought together into a working outcome, not only tracked to a date

Must-Have Skills:

Proven experience managing complex programs from inception to completion, including scoping, planning, and delivery
Demonstrated ability to drive results and influence without direct authority
Excellent written and verbal communication, with strong organizational, prioritization, and problem-solving skills
Strong operational background — bringing teams and functions together to improve efficiency
Experience partnering with cross-functional teams across multiple time zones and regions
Attention to detail and strong interpersonal skills
Proficiency with standard productivity tools (Excel, PowerPoint, Word or equivalents)
8+ years of project or program management experience, including multi-team projects owned end to end
Demonstrated experience owning the timeline for a multi-team project where key dependencies sat outside your reporting line
Experience integrating deliverables across engineering and operations teams, including translating between them when they describe the same requirement in different terms
Fluency with AI tools in everyday delivery work — using them to draft, summarize, analyze and accelerate routine project work, with the judgment to verify output before it reaches a stakeholder
Experience in a partner-facing or agency-facing program context

Nice-to-Have Skills:

Knowledge of digital advertising and Company's advertising products
Familiarity with incentive, rebate or co-op marketing programs
Experience with partner or agency-facing platforms and the operational systems behind them

Soft-Skills:

Self-starter who can independently prioritize competing work streams and communicate those priorities clearly to leadership and stakeholders
Comfortable with the pace and ambiguity of a fast-moving, evolving environment
Analytical mindset — able to work with data to build meaningful reports and translate findings into actionable insights
Strong stakeholder management, with the ability to build trust and credibility across levels and regions
Bias toward action, with sound judgment on when to move fast and when to escalate
Adaptable and resilient — able to reset priorities as business needs shift
Looks for work that can be automated or handled by tooling rather than absorbed by hand, and is comfortable when that boundary keeps moving
Collaborative and low-ego, with a track record of shared wins across teams

Pay Transparency: The typical base pay for this role across the U.S. is: $78.00 - $82.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.

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Program Manager

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