Slalom Flex (Project Based) - Salesforce Technical Program Manager

Slalom is hiring a Salesforce Technical Program Manager to lead end-to-end delivery of Salesforce and sales enablement initiatives. The role manages a small delivery team, prioritizes the backlog, coordinates technical dependencies, and drives stakeholder communication, documentation, change management, and deployment readiness.

Responsibilities:

• Lead end-to-end delivery of Salesforce (SFDC) and sales enablement initiatives, from requirements and scoping through deployment and hypercare
• Lead a small Slalom pod consisting of two developers and one Salesforce administrator, keeping the team aligned on priorities, dependencies, and delivery
• Own, prioritize, and manage the product/program backlog based on business needs, technical dependencies, and delivery goals
• Partner across business, product, engineering, and technical teams to translate needs into clear requirements and executable work
• Drive program management fundamentals including scope, milestones, RAID management, status reporting, dependencies, and stakeholder communication
• Coordinate API-based integrations and technical dependencies in partnership with developers and technical leads
• Establish lightweight delivery processes that create structure and accountability without slowing down a fast-moving team
• Develop and maintain process documentation, SOPs, requirements, and delivery artifacts
• Lead change management and deployment readiness for new Salesforce capabilities, processes, and releases
• Proactively identify blockers, make decisions, and drive work forward in an environment where requirements may evolve quickly

Requirements:

• Hands on experience with Salesforce is required
• 5-7+ years of technical program management, project management, or similar delivery experience
• Demonstrated experience leading full-cycle technology implementations, from requirements gathering and planning through launch and hypercare
• Experience supporting or leading Salesforce/SFDC implementations, enhancements, or sales enablement programs
• Strong experience owning and prioritizing backlogs and coordinating technical delivery teams
• Working knowledge of API-based integrations and the ability to effectively partner with engineers and technical leads
• Hands-on experience with Jira and Confluence for backlog management, requirements, documentation, and delivery tracking
• Strong stakeholder management skills across both technical and business audiences
• Experience with change management, deployment readiness, process documentation, and SOP development
• Ability to bring structure to ambiguity while maintaining speed and avoiding unnecessary bureaucracy
• A strong bias for action and comfort operating in a fast-paced, startup-style environment
• Experience within automotive, manufacturing, connected products, or complex hardware environments
• Experience with sales operations, sales enablement, CRM transformation, or Salesforce ecosystem initiatives
• Experience standing up new programs, processes, or technology capabilities in a 0-to-1 environment