Senior Mid-Market Account Manager

Ethena is hiring a Senior Mid-Market Account Manager to drive expansion revenue across its mid-market customer accounts. The role focuses on finding and closing upsells and cross-sells, managing renewal and self-sourced pipeline targets, identifying churn risk, and building customer relationships that support growth.

Responsibilities:

• Carry an expansion quota across a high-volume book of mid-market accounts (750 to 5,000 employees), plus renewal and self-sourced pipeline targets
• Find and close upsells and cross-sells across Ethena’s product suite. Multithread past the day-to-day admin, demo how Ethena fits an immediate need, and build the business case with your champion
• Structure creative deals to lock in expansion, from pricing and contract buyouts to free trial periods
• Find untapped spend in your book, rank accounts by revenue upside, and go after the biggest ones first. Spot churn risk early and act on it
• Run business reviews built to open the next deal, using ROI to get in front of Compliance, Legal, and HR budget holders
• Use regulatory changes and compliance trends to create urgency and open new conversations
• Share what’s working with the team and help shape the expansion playbook

Requirements:

• You've carried and beaten an expansion or upsell quota selling into mid-market companies (750 to 5,000 employees), and you can walk us through your attainment
• Every day counts for you. A quarterly number gets you energized, and you push to close deals today
• You grow accounts through smart multithreading, value realization, pricing strategy, and leadership buy-in
• Champions take your calls because you help them win internally. They call and text you and get your advice on how to move a deal forward
• You build the business case, find the budget, and get the deal signed
• You learn fast. Our product changes constantly, and you keep up with every launch so you can spot new expansion openings as they come
• You move fast across 90+ renewals and open opportunities at once, and you know which ones deserve your time
• You're disciplined in Salesforce because pipeline hygiene matters
• You're a builder. When the playbook has a gap, you fix it
• Ethena is currently hiring candidates based in the United States
• We are not currently offering employer visa sponsorship for this role