Senior Project Manager, PMO

U.S. Renal Care is hiring a Senior Project Manager to lead complex business and technology initiatives from initiation through implementation. The role drives project execution, cross-functional collaboration, risk management, governance, and communication to ensure successful delivery of strategic outcomes.

Responsibilities:

• Manage multiple concurrent projects from concept through completion using Agile, Waterfall, or hybrid delivery approaches while maintaining accountability for project outcomes, timelines, quality, and business value
• Lead cross-functional project teams comprised of business stakeholders, technical resources, third-party vendors, consultants, and contracted resources
• Develop and execute project plans, delivery roadmaps, budgets, resource plans, and governance strategies aligned to business objectives
• Facilitate project planning activities including scope definition, requirements review, schedule development, resource coordination, and dependency management
• Provide clear, concise, and executive-level communication regarding project status, risks, issues, dependencies, key decisions, and recommendations
• Proactively identify, manage, and elevate project risks, issues, decisions, and dependencies to ensure timely resolution and minimize impacts to scope, schedule, budget, and quality
• Drive project outcomes by removing impediments, facilitating decision-making, and promoting accountability across project teams
• Develop communication and stakeholder engagement plans and facilitate project meetings, working sessions, and Steering Committee meetings
• Apply Agile principles and practices as appropriate, facilitating team ceremonies and planning activities to promote efficient delivery and continuous improvement
• Ensure adherence to PMO methodologies, governance standards, reporting requirements, and project management best practices
• Manage project change requests, implementation planning, deployment activities, and post-implementation support coordination
• Manage relationships with third-party vendors and implementation partners to ensure delivery commitments and contractual obligations are met
• Lead organizational readiness activities and partner with stakeholders to support adoption of project deliverables
• Conduct post-project reviews and facilitate Lessons Learned sessions to identify opportunities for continuous improvement
• Foster collaboration, transparency, and accountability across project teams and stakeholders
• Actively promote GUEST customer service standards and develop effective working relationships at all levels of the organization
• Regular and reliable attendance is required

Requirements:

• Bachelor's degree required
• 7+ years of project management experience leading cross-functional business and technology initiatives
• Experience managing multiple concurrent projects with varying levels of complexity and organizational impact
• Experience working in Agile, Waterfall, and hybrid delivery environments
• Strong leadership, facilitation, negotiation, and conflict resolution skills
• Demonstrated ability to influence and drive results without direct authority
• Strong analytical, problem-solving, and decision-making capabilities
• Excellent verbal, written, and presentation skills with the ability to communicate effectively at all levels of the organization, including executive leadership
• Ability to translate complex technical information into business-friendly language
• Experience managing stakeholder expectations and organizational change
• Strong organizational skills with the ability to prioritize competing demands in a fast-paced environment
• Proficiency with project management and collaboration tools, including Monday.com, Jira, Microsoft Project, Smartsheet, Visio, Excel, PowerPoint, Word, and Microsoft 365 applications
• Healthcare experience preferred but not required
• Experience leading vendor-supported implementations and managing external delivery partners preferred
• Project Management Professional (PMP) certification preferred
• Agile certification such as Certified Scrum Master (CSM), PMI-ACP, SAFe, or equivalent preferred