Senior Project Manager, Qualitative

Konovo is a healthcare intelligence company that provides technology-enabled research services. The Senior Project Manager, Qualitative will manage global qualitative market research projects from proposal acceptance through invoicing, serving as the primary client contact and coordinating project execution, quality, budgets, and cross-functional teams.

Responsibilities:

• Project Management: Lead and manage multiple global market research projects from proposal acceptance through final invoicing, ensuring projects are delivered on time, within budget, and meeting client expectations
• Client Engagement: Serve as the primary point of contact for clients, understanding their needs, managing expectations, and providing strategic recommendations throughout the project lifecycle
• Problem-Solving: Identify potential risks and challenges, proactively addressing issues to keep projects on track and identify growth opportunities for our business
• Bid and Proposal Development: Work closely with sales and research teams to develop competitive and compelling research proposals, pricing strategies, and project feasibility assessments
• Quality Control: Implement best practices and quality control measures to maintain high standards in data accuracy, reporting, and client satisfaction
• Operational Execution: Oversee all aspects of project execution, including survey programming, translations, data collection, and field reporting, ensuring high-quality deliverables
• Budget & Financial Management: Track project budgets, manage costs, and invoicing to ensure accurate and timely financial processing
• Cross-Functional Coordination: Collaborate with internal teams, external vendors, and stakeholders to ensure seamless execution and delivery of projects

Requirements:

• Minimum of 5+ years of qualitative market research project management experience, in a client-facing role
• Prior healthcare experience is a must
• Excellent verbal and written communication skills, with the ability to present insights and recommendations effectively both to internal and external stakeholders
• Exceptional ability to build and maintain client relationships with a focus on delivering value and results
• Strong proficiency in market research tools, methodologies, and project management software (e.g., Decipher, Confirmit, Salesforce, MS applications, etc.)
• Highly organized with strong analytical skills and the ability to manage multiple complex projects simultaneously
• Adept at identifying challenges and developing creative, data-driven solutions
• Ability to work under pressure in a fast-paced environment, ensuring projects align with company and client goals
• Bachelor's degree or equivalent experience
• Comfortable leveraging AI-enabled tools to streamline workflows, improve response quality, and increase speed without compromising data integrity or customer experience