Merchant Sales Product Solutions Manager - Healthcare Payments - Vice President

Chase is seeking a Merchant Sales Product Solutions Manager to support its Healthcare Payments business. The role leads consultative, technically oriented sales engagements, translating client requirements into solution designs, proposals, and implementation-ready scopes while advancing opportunities and providing feedback to Product teams.

Responsibilities:

• Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
• Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
• Leads and drives sales execution across pricing strategy, pipeline planning, account planning, and opportunity management; upskills the sales team on product knowledge through training and collateral development
• Owns and advances client and prospect engagements to uncover pain points, sharpen value propositions, and refine solutions; regularly communicates critical client feedback to Product teams to inform the strategic product roadmap
• Maintains a strong sales mentality, consistently goal- and quota-driven with clear ownership of outcomes
• Operates with strong organization in a fast-paced environment with the ability to manage a dozen projects simultaneously
• Proactively sources and qualifies new opportunities while shepherding inbound requests through the sales cycle
• Demonstrates a proactive and hardworking nature with a bias for action
• Consults with clients to deeply understand current-to-future state needs, leveraging product implementation experience to influence solution design and close strategy
• Collaborates with other departments across the firm to fulfill potential treasury and banking client needs

Requirements:

• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
• Extensive experience leading and influencing outcomes in a sales cycle and engaging with clients on a regular basis
• Experience modifying preconfigured solutions to solve complex client problems and drive successful deal outcomes
• Demonstrated prior experience working in a highly matrixed and complex organization
• Understanding of healthcare with knowledge specific to Revenue Cycle Management
• Proven success with strong communication skills, verbal and written
• Demonstrates critical thinking abilities across a multitude of scenarios
• Strong technical skills with understanding of multiple system integrations
• Proficient in Microsoft Office Programs and Salesforce