Product Operations & Enablement Manager

Elsevier is a global leader in information and analytics that supports researchers and healthcare professionals in advancing science and improving health outcomes. The Product Operations & Enablement Manager will drive operational excellence across the Global Product organization by designing scalable processes, improving portfolio visibility, and enabling effective planning, execution, and decision-making. The role also partners with Innovation and cross-functional teams to manage metrics, governance, communications, and operating cadences.

Responsibilities:

• Own and optimize the product management tool stack, including roadmap practices, standards, and adoption across teams
• Standardize product development processes where an enterprise approach adds value while preserving flexibility across product contexts
• Define and report operational and enterprise metrics that show product team effectiveness and efficiency
• Partner with Innovation to implement frameworks, templates, and tools that support portfolio visibility, planning, governance, and execution
• Track innovation initiative progress, surface risks and dependencies, and connect outcomes to leadership priorities
• Create executive-ready communications that translate product and innovation work into clear business updates
• Manage operating cadences such as portfolio reviews, status reporting, risk management, decision logs, and escalation routes
• Connect product strategy to execution across Product, Engineering, Marketing, Sales, Global Product Operations, and Innovation

Requirements:

• 5+ years in product operations, product management, business operations, or a related field
• Experience designing and implementing scalable processes that improve team efficiency
• Strong analytical skills with the ability to organize and interpret quantitative and qualitative product data
• Excellent written and verbal communication skills, including stakeholder-ready narratives
• Experience managing product tools such as Aha!, Jira, Pendo, Productboard, or similar
• Ability to work cross-functionally and influence outcomes without direct authority
• Comfort with ambiguity and matrixed organizations; able to structure early-stage or fast-moving work
• Experience with AI-assisted workflows, rapid experimentation, or design thinking