IT Business Analyst

Daktronics designs, engineers, manufactures, and supports digital LED display technology and audio systems. The IT Business Analyst bridges business needs and technical execution by documenting processes, managing requirements, supporting solution design and process improvement, and coordinating stakeholders and cross-functional teams in an Agile environment.

Responsibilities:

• Collaborate with stakeholders to document detailed current state business process maps, highlighting challenges and needed improvements, along with informational future state maps
• Apply systems thinking and a curious mindset to make strong connections across system(s) and existing processes to identify impact when evaluating user requests and proposed technical solutions
• Convert data into a usable, organized, and understandable format to communicate analytical results
• Develop an ongoing and sustainable relationship with business users, while driving consensus around key decisions that enable effective solutioning efforts
• Synthesize information and apply meticulous attention to detail to succinctly articulate robust and detailed functional requirements, that address both the obvious and obscure needs of business partners, while removing ambiguity in development cycles
• Decompose requirements into user stories with Gherkin style Acceptance Criteria in an Agile delivery environment
• Act as a reliable, responsive member within a cross functional team that leads processes, drives deliverables and follow-up action, ensuring risks are surfaced, and gaps are closed
• Provide timely and accurate comparisons of current and future state to inform and enable stakeholders to complete effective test planning and change management
• Regularly provides reliable estimates, and conveys appropriate details related to assigned work, accurately representing progress, challenges, and steps ahead
• Remain open and receptive to giving and receiving feedback, intended to promote growth and continuous improvement
• Other responsibilities as assigned

Requirements:

• Bachelors degree in a business or technical field
• Good interpersonal skills, including the ability to communicate with stakeholders in various areas of the organization with curiosity, and an eye toward process improvement
• Demonstrated process flow understanding and experience in root cause analysis
• A general understanding of databases, reporting and project management tools.​​​​
• Strong organizational skills where you've independently managed multiple and changing priorities with accuracy
• Participation in Agile/Scrum development team reviews and retrospectives
• Adept in exercising influence without authority, driving alignment and process
• Strong self-motivation, ownership of deliverables, and ability to work both independently and collaboratively in a team
• Effectively exercise discretion and independent judgment
• Excellent command of the English language, both written and verbal, with precise attention to detail relevant to intended audience
• Fluent in English, written and verbal
• Applicants must be 18 years of age or older
• Daktronics does not sponsor, renew, or extend immigration visas for this position
• Five (5)+ years experience as an IT Business Analyst
• Experience with work management and documentation tools such as Azure DevOps, Jira, Mural, Miro, or similar
• Experience with Salesforce solutions and Sales Operations processes
• Experience with reporting, data, and analysis tools such as Power BI, SQL, Octopai, or similar
• Experience with prototyping or wireframing tools such as Balsamiq, or similar