Business Analyst (ServiceNow)

Marathon TS is seeking a Business Analyst (ServiceNow) to support a variety of applications for a client on an Agile team. The role focuses on developing business and system requirements, evaluating process and technology solutions, conducting testing, and coordinating technology delivery with business and application development teams.

Responsibilities:

• Participates in the development of functional business requirements and helps users assess relative priorities for both business process and technology solutions
• Understands business processes and priorities. Evaluates alternative business process and technology solutions and participates in making technology recommendations to enhance business operations
• Develops business and system requirements, functional designs, process flows, and test plans
• Conducts system testing and facilitates user acceptance testing
• Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups
• Develops working knowledge of the client's industry and uses this information to support continuous improvement initiatives
• Interfaces with the application development team to validates test results for new applications verifying that they meet the requirements of their business group

Requirements:

• Ability to receive Client EOD
• US Citizenship required
• Bachelor's Degree
• 3+ years of business analysis experience
• Must possess strong verbal and written communication experience
• Experience working on an Agile team
• Experience with Jira and user story creation
• Possess a ServiceNow Certification
• Ability to understand business processes and translate into technical specifications
• Solid problem solving and analytical skills
• Client‐focused approach with outstanding interpersonal skills
• Working knowledge of system development life cycle concepts
• Current Client EOD