Senior Manager, Mid-Market Sales

Muck Rack is a leading SaaS platform for public relations and communications professionals. The Senior Manager, Mid-Market Sales will lead, coach, and develop a team of Account Executives responsible for acquiring mid-market customers, while managing pipeline, forecasting, quota attainment, and sales execution. The role also partners with Sales Leadership, RevOps, and Enablement to improve processes and go-to-market performance.

Responsibilities:

• Lead and develop a team of 8 Account Executives , owning team quota attainment while coaching, inspiring, and motivating individuals with a team-first, winning mindset to achieve ambitious sales goals
• Proven ability to lead and scale a high-velocity sales team , driving consistent productivity and performance across a high-volume sales motion
• Demonstrated ability to elevate deal size and complexity , coaching reps to expand use cases, multi-thread, engage senior stakeholders, and turn Mid-Market opportunities into larger, more strategic deals
• Track record of scaling pipeline and revenue while moving a business up-market , balancing the speed and efficiency of a velocity motion with increasing ACV and more sophisticated selling
• Own pipeline health and forecast accuracy through disciplined weekly inspection, clear deal narratives, and consistent CRM hygiene, leveraging tools like Salesforce, Gong, and Outreach to identify trends, mitigate risk, and surface opportunities
• Communicate goals, expectations, and feedback with clarity and consistency, navigating tough conversations professionally and holding the team accountable to agreed-upon standards, KPIs, and follow-through
• Run a consistent operating rhythm including weekly 1:1s, pipeline reviews, forecast calls, Gong call coaching, and team syncs that reinforce accountability, execution, and performance standards. With an aptitude for leveraging data intelligence to inform coaching and running the business
• Develop and coach the team through weekly, structured coaching and deal inspection, with a focus on discovery quality, qualification rigor, deal strategy, and account progression
• Hire, onboard, and develop new team members to build and sustain a high-performing, collaborative sales team
• Execute sales strategy and contribute to its evolution, partnering with Sales Leadership, RevOps, and Enablement to improve processes, policies, and go-to-market execution
• Join prospect conversations strategically to coach , inspect deal quality, and influence outcomes — not to carry deals personally, but to develop rep capability and deal judgment
• Build deep expertise in the PR industry, PR software landscape, and Muck Rack’s value proposition, enabling strong coaching, credible deal support, and effective market positioning

Requirements:

• adaptable and metrics-driven
• a strong desire to lead a team, manage process and accountability, are driven to coach and develop talent, are confident and experienced in SaaS sales, and you're collaborative, dedicated to the team, and committed to growing the business sustainably
• Proven ability to lead and scale a high-velocity sales team
• Demonstrated ability to elevate deal size and complexity
• Track record of scaling pipeline and revenue while moving a business up-market
• With an aptitude for leveraging data intelligence to inform coaching and running the business
• Build deep expertise in the PR industry, PR software landscape, and Muck Rack's value proposition
• 4+ years of professional experience, including 2+ years of people management and hands-on SaaS sales experience in a closing role, with a clear transition from individual contributor to people leader
• A team-first, winning mindset - you consistently set a high bar, lead with energy and ownership, and motivate others to exceed goals through clarity, discipline, and belief
• Strong command of pipeline management and forecasting, with the ability to inspect deal quality, maintain CRM rigor, and leverage tools like Salesforce, Gong, Outreach, Slack, and Zoom (or equivalent) to drive predictable outcomes
• Clear, confident communicator who can articulate goals, expectations, and feedback to both team members and leadership, including navigating difficult conversations professionally in a remote-first environment
• Skilled coach and people developer, able to tailor your approach to individual reps while building core competencies in discovery, qualification, deal strategy, negotiation, and account progression
• Detail-oriented and action-focused, with a track record of using sales data to identify trends, surface risk, prioritize the right actions, and follow through
• Proactively incorporate AI tools into day to day work to improve productively and accelerate delivery