Senior Cloud Business Analyst

OpenText is a global information management company focused on digital transformation and cloud-based solutions. The Senior Cloud Business Analyst will design and enhance complex cloud business solutions, collaborate with engineers and architects, review client requirements and technical documentation, and ensure quality deliverables for Managed Services customers.

Responsibilities:

• Partner with our COE Software Engineers and their leadership to complete required Managed Services Integration project activity deliverables
• Review and approve client requirements and design documentation with Sr Software Engineers, Architects, Solution Consultant and Project Managers
• Interface with Solution Consultants and Global Architecture to transition new Sales activity into Deliverable solutions with confirmed project schedules
• Consult, Review and Approve SDD documents and Readiness Review artifacts
• Ensure quality of deliverables are within SLO and JIRA Quality standard
• Successfully manage Project Manager and Client expectations for all technical deliverables
• Represent Software team for Change Management process
• Champion AI driven solutions, Automation and Continuous Improvement initiatives for Cloud Services

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related technical discipline
• Strong written and oral communications skills
• Critical thinking and ability Collaborate a must
• Proficient in AI tools, design, and delivery
• Ability to coach/mentor experienced technical resources
• 8+ Years of OT Cloud Services Experience as Software Engineer with minimum 2 years supporting financial services customers
• 8+ years in systems analysis, design, systems integration and development experience
• 8+ years of Unix/Linux, and scripting (Expect, Perl and Shell) experience
• Experience in the use of open communications standards such as ftp, webservices/https, AS2, SFTP protocols
• API experience is desired but not a requirement