Business Analyst

OpenLoop is a national telehealth platform providing white-label virtual care support across provider staffing, technology, payer coverage, revenue cycle management, and regulatory services. The Business Analyst will support operating and financial decisions by retrieving and validating data, building forecasts and models, analyzing business performance, and presenting evidence-based recommendations to cross-functional leaders.

Responsibilities:

• Work with Operations, Finance, Clinical, Customer Success, and Product to understand their questions and carry out the agreed analysis
• Use SQL to retrieve, reconcile, and validate data from multiple sources, with support on complex data structures
• Build forecasts, scenario models, and business cases using operational and financial drivers
• Analyze trends and variances in areas such as patient volume, provider utilization, client programs, launch timelines, and revenue cycle performance
• Present a recommendation, the supporting evidence, and the assumptions or limitations that matter; improve recurring analyses as you learn the business
• Use AI and automation responsibly while maintaining the ability to validate your work independently

Requirements:

• A degree or equivalent applied learning in a quantitative field, plus a model, analysis, or research project you can explain in detail
• Working knowledge of SQL and strong spreadsheet fundamentals
• Comfort with incomplete information; clear communication with technical and non-technical partners; and reliable overlap with the team's confirmed core hours